Smudge-IT network and datacenter

Data Center Location
Servers are located in our world-class datacenter based in Maidenhead which is 20 Miles North of London, UK.

Datacenter Network Connectivity
We have recently upgraded our network by changing our connection to Teleglobe from gigabit to 10 gigabit. This brings our total connectivity to 68 GBits, and we continue to offer the best network in the UK of any hosting provider.
We are connected to number of diverse providers including: Level3, Global Crossing, Deutsche Telekom and Tiscali. We also have significant peering capacity to the Internet traffic exchanges LINX, LonAP, and AMSIX.

Network Uptime
Smudge IT network is normally up 100% of the time but we guarantee that the network will be available at least 99.9% of the time in a calendar month, including scheduled maintenance.

High Security
The data centre was constructed with security in mind. Data center is located inside its own secure compound, with 2.4 and 3 meter fencing and electric gate entry Equipped & monitored by CCTV at all times. Access is restricted by proximity reader access that records all access to the data centre, & monitored round the clock with closed circuits.

Hardware Guarantee
The Servers deployed at the Data Center include hardware replacement guarantee. Smudeg-IT guarantees the functioning of all rented hardware components and will replace any failed component at no cost to the customer. Hardware replacement process is usually completed within 24 hours of problem identification. There is usually no or minimal downtime because all of our servers have redundant Power Supplies, Hardware RAID SCSI Disks and NIC cards.

24/7 Onsite Staffing
Experienced technicians remain onsite for 24/7 monitoring our network and servers.

Images
Below are some images of our facility.